Terms & Conditions

Valmennus Paula Immo

Seminar, Coaching & Digital Product Terms of Agreement

Last updated: February 16, 2026

By clicking “I accept,” entering payment information, signing electronically, or otherwise enrolling (electronically, verbally, or otherwise) in any service, course, coaching program, downloadable material, template, toolkit, guided practice, or digital educational product (collectively, the “Program” or “Digital Products”), you (“Client”) enter into a legally binding agreement with Valmennus Paula Immo, a Finnish company (“Company”), according to the following terms and conditions.


COMPANY’S SERVICES

Upon acceptance of this Agreement, Company agrees to provide services related to education, seminars, consulting, coaching, private mentoring, online courses, downloadable materials, templates, toolkits, guided practices, and other digital educational products. The services rendered are limited to those described on the Company’s website or in the Program description. Company reserves the right to offer services that are equal to or comparable in scope to those described.


DIGITAL PRODUCTS & IMMEDIATE DELIVERY

Digital Products are delivered electronically and made available immediately after purchase. By purchasing any Digital Product, Client expressly consents to immediate delivery and acknowledges that, once access to the product has been granted, the statutory right of withdrawal is lost to the extent permitted under applicable law.


COMPENSATION

Client agrees to honor the investment schedule published on the Company’s website, communicated via email, or detailed in a separate Payment Schedule (the “Fee”). Payments shall be made as agreed. A late fee of 7% may apply to overdue payments.


REFUNDS

Due to the digital nature of downloadable materials, templates, online courses, and other Digital Products, purchases are final once access has been granted, unless otherwise required by applicable law. If technical issues prevent access to purchased materials, Company will make reasonable efforts to provide access.
Exception: Company offers a voluntary 7-day satisfaction guarantee for Rapid Reset for Hesitation Loops. If Client is not satisfied, a refund request may be submitted within 7 days of the original purchase date. Refund requests must be sent to info(at)paulaimmo.fi and include the email used at checkout. After the 7-day period has expired, the purchase of Rapid Reset for Hesitation Loops is non-refundable unless otherwise required by applicable law.


PAYMENT AUTHORIZATION

If Client provides credit card or other payment information, Client authorizes Company to process payments as agreed without further authorization. Client agrees not to cancel or reverse payments without prior written consent. Any chargebacks or collection fees incurred will be the responsibility of the Client.


NO RESALE OF SERVICES

Client agrees not to reproduce, sell, trade, sublicense, or share the Program materials or access to the Program for commercial purposes without Company’s prior written consent. This Agreement is non-transferable unless agreed to in writing by Company.


INTELLECTUAL PROPERTY & USAGE RIGHTS

All materials shared by Company remain the property of Company and are licensed, not sold. Purchase grants Client a limited, non-exclusive, non-transferable license for personal use only. Client shall not copy, distribute, share, upload, sublicense, resell, or create derivative commercial works from these materials without prior written consent.


LIMITATION OF LIABILITY

By participating in the Program, Client agrees to release Company and its team from any liability related to the Program. The Program is educational in nature, and Client accepts responsibility for their own outcomes and experiences. Company’s liability, if any, is limited to the lesser of the fees paid by Client in the one month prior to the event giving rise to the claim or €1000. Claims must be made within 100 days of the issue or they are deemed waived.


DISCLAIMER OF GUARANTEE

Client acknowledges that they are fully responsible for their own growth and results. Company cannot guarantee specific outcomes and makes no promises other than what is explicitly stated in this Agreement.


COURSE ETIQUETTE

Client agrees to engage respectfully with Company staff and fellow participants. Failure to uphold this agreement may result in termination of services without refund, and all fees remain payable.


RECORDINGS & MARKETING

Client consents to the recording of sessions and to Company’s use of course materials, videos, and recordings for teaching and marketing purposes. Client also consents to the use of their name, voice, and likeness for these purposes, without additional compensation.


NO SUBSTITUTE FOR MEDICAL OR THERAPEUTIC SERVICES

Company’s services and Digital Products are educational and informational only and are not intended to replace medical, psychological, therapeutic, financial, or other professional services. Client agrees to seek appropriate professional assistance when necessary.


TERMINATION

If Client is in default of payment or otherwise breaches this Agreement, all unpaid fees become immediately due and payable. Company reserves the right to terminate services and deny access to Program materials until outstanding fees are settled.


CONFIDENTIALITY

Company agrees to keep Client’s confidential information private and to use its best efforts to protect such information from unauthorized disclosure, misuse, or theft.


NON-DISPARAGEMENT

Both parties agree not to publicly or privately disparage one another. Disputes shall be resolved privately through the venue outlined below.


INDEMNIFICATION

Client agrees to hold Company harmless from any liabilities, expenses, or claims arising from Client’s use of the Program, except for liabilities caused by Company’s gross negligence or willful misconduct.


CONTROLLING AGREEMENT

In the event of a conflict between this Agreement and any marketing materials or communications, this Agreement shall prevail.


CHOICE OF LAW & VENUE

This Agreement shall be governed by the laws of the Republic of Finland. Any disputes shall be resolved through binding arbitration in Oulu, North Ostrobothnia. The prevailing party is entitled to recover reasonable legal fees.


ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties and supersedes any prior understandings or agreements. Modifications must be in writing and signed by both parties.


SURVIVABILITY

Any sections of this Agreement that are intended to survive termination (e.g., confidentiality, payments, intellectual property) shall remain in effect even after the Agreement ends.


SEVERABILITY

If any provision of this Agreement is held invalid, the remainder shall continue in full force and effect.


OTHER TERMS

By clicking “I agree,” authorizing payment, emailing a statement of agreement, or otherwise enrolling in the Program, Client confirms their acceptance of these terms and agrees to be bound by them. Electronic signatures are valid and binding.